![]() ![]() If you would be interested in learning more about connecting eBay with eDesk, click here. If you would like to find out more about connecting Amazon with eDesk, click here. If the customer’s email address is already saved in your Aircall account, we’ll automatically take this from Aircall. You’ll be able to view current and historic calls, add notes and attach customer information such as the email and order. Click on the telephone icon to open the Aircall drop down, where you’ll be able to see recent and current call information. With Analytics+, Aircall offers the ability to manage your team’s performance from a birds eye view. Once you’ve answered a call in Aircall, the telephone icon at the top of the eDesk mailbox will turn green. Now that you have successfully connected your Aircall account, we will import your call history directly into your eDesk account. Click Let’s go to get started.Ġ2 Where do I see data from Aircall in eDesk? Tracking includes call volume, missed call rates, and wait times, with all data stored in one place. That’s it! You’ve now successfully connected Aircall to eDesk. With Aircall, you can access real-time metrics and track how your organization is doing. When you’re done, click Save & Complete Setup. Note: if teammates are already added to eDesk, they will show with a green tick on screen. Simply hit the blue Invite button to get an invite sent to them! When you’re done, click Add Number.Īfter that, you need to invite your Aircall team in eDesk. ![]() You then need to connect or add the phone number you'd like to share with eDesk. The App page for Aircall provides an Overview of how the channel works with eDesk. Click Install App to go ahead and link your Aircall account to eDesk.Īfter that, click on Continue to Aircall. Go to the App Store and click the Aircall tile. your teams call performance in real-time in the Aircall Analytics Dashboard. It's very easy to get started with Aircall on eDesk, simply follow the instructions below. Aircall headquartered in Paris provides a VOIP system for business designed. To find out how to create one, click here. MÁS DE 16. If you don’t have an Admin login, you can request one from an Admin user within your business. Centralita Virtual & Telefonía IP para Empresas Aircall La centralita virtual flexible y conectada Fácil de instalar.
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